Help us stay right

Found a price that has moved?

Retailers change prices without telling anyone, and things sell out in hours. If you have spotted a number that no longer holds, this is the fastest way to get it fixed.

Paste the address of the outfit page, or describe the look.
If it is a price, the figure you can see right now. If it is a piece, the brand you think it actually is.
A link to the retailer page helps us confirm it in seconds.
Optional. Used only to answer this report, then deleted.

This opens your email app with the report filled in, so you can see exactly what you are sending. Nothing is submitted from this page.

Next

What happens to your report

01

We check it against the shop

Usually the same day. A link to the product page makes this take seconds rather than an afternoon.

02

We update the page

The price changes, or the item gets labelled sold out. We do not delete the row and pretend the piece was never there.

03

We log it if it was our error

Ordinary price drift is not a correction. Us publishing the wrong figure is, and it goes in the corrections log.

04

We reply, if you asked us to

Including when we looked and decided the price was right after all. Complaints go to our Grievance Officer, answered within 24 hours.